Make sure you leave a comment so I know you came by to visit.

Nov 22, 2012

IN THE INTEREST OF INTEREST

How do you manage your bills? TRAIN WRECK

Are you a train wreck? Are you rigid? Do you pay your bills on time? Do you blame everyone but yourself for your life’s woes?

Okay I don’t really expect you to answer that on here but I have to wonder.

We often get calls at my work from people who want us to take the interest charges off their bills. They have a variety of reasons as to why they are not responsible for the charges to their accounts.

  • I didn’t get the bill (we sent it to the address on file month after month and you knew you were using something you have to pay for)
  • I haven’t lived there in 2 years (you didn’t give us a new address. YOu used our service and never questioned why you were no longer getting a statement?)
  • I paid my bill (yes you did but it was due on June 1st and you paid it in October)
  • They opted to manage their accounts online to no longer get a paper statement yet have never logged into their accounts to check their bills.
  • They have put a credit card on file to pay their accounts automatically but it has expired or declined. (we have automated phone calls that go out to warn you of an expiring credit card a month ahead of time and also an automated call if your card doesn’t go through. This caller will leave a message if it gets an answering machine)
  • They have more than one account with us and are paying the wrong account even though there is a clear account # on the statement. In this case we do reverse the interest charges since we did have their money. Funny thing is they get mad at us because they are paying the wrong account often a spouses account.
  • Did we actually make an error? Many apologies and let us remove those interest charges right away.

We are often talking about a very small amount but rather than accepting that they are not paying their bills on time they will fight to the finish.

Why don’t we reverse it as a goodwill gesture you ask? The odd time we do but we pay interest on the money our company owes, and since it is a substantial amount for a very, very large project we do not have the luxury of not collecting interest on overdue amounts.

So the next time you have an interest charge on one of your bills you may want to look at the real reason why and just chalk it up to experience and pay it.

Whew…….I feel better now.

 

3 comments:

Bill Manners said...

I pay all my bills on time if I have money. :)

Jen @ Muddy Boot Dreams said...

I missed this post, and it's all true...This seems to be a cultural trend lately, no one is responsible anymore.

It's making me wish that I wasn't so responsible...love the one about going paperless online, and just not paying it.

Jen

Robin said...

I was amused by this because I can imagine customers saying them. I haven't necessarily had a bill-collecting job but I have had to handle merchandise returns. People come up with the stupidest excuses and stories.

Labels

911 (1) ABBY STOKES (1) ACCOMPLISHMENTS (1) ADS (10) AFRICA (1) AGASSIZ (1) AGING (7) ALL ABOUT YOU LISTS (add your list too) (1) ALLERGIES (2) ALVIN (1) ALZHEIMERS (1) ANIMALS (6) ANNIVERSARY (8) ANTIOXIDANTS (1) Antique (1) ANTIQUES (4) APOLOGY (1) APPLIANCES (1) APPRECIATION (1) APPS (2) ARCHITECHTURE (1) ARCHIVES (1) ARIZONA (1) ARTISTIC ENDEAVORS (29) ARTISTS (4) ASPARAGUS (1) ATTA GIRL (16) AUCTIONS (1) AUTISM (1) AUTUMN (2) AWARDS (31) BABIES (1) BABY SHOWERS (2) BABYSITTING (1) BACK PORCH ANTIQUES (1) BACON (1) BAD BEHAVIOR (1) BAD IDEAS (4) BAD LUCK (1) BAKERY (1) BARBECUE (3) BARN HOUSE ANTIQUES (1) BARNYARD BASH (1) BASKETBALL (2) Battle of Princeton (1) BB GUY (8) BEARS (6) BEEF (15) BERRIES (1) BIG FEAST BISTRO (1) BILL OLIVER (1) BILLS (2) Bird (1) BIRDS (3) BIRTHDAY (9) Blog (4) BLOG BUDDIES (4) Blog problems. (2) BLOGGERS (4) BLOGGIE AWARDS (3) BLOGGING (6) BLOGS (55) BLUEBERRIES (1) BODIES (2) BONSAI (1) BOOKS (2) BOXING DAY (2) BRAGFEST (1) BREAKFAST (2) BREAST CANCER (1) BRITISH COLUMBIA (9) BUCKET LIST (1) BULLYING (1) BURGERS (1) BUTCHART GARDENS (2) CABBAGE ROLLS (1) CABIN (14) CABIN STORIES (24) CALENDAR (1) CALL CENTRES (1) CANADA (5) CANADA DAY (5) CANCER (5) CANDY (1) CANNING (2) CANUCKS (2) CARNIVAL OF GENEALGOY (2) CARS (4) Cat (1) CATS (6) CATTLE (1) CELEBRATIONS (1) CHANGING TIMES (1) CHARITY (3) CHEESE (2) CHEESECAKE (2) CHERNOBYL (1) CHERRY TREES (1) CHICKEN (9) CHILDHOOD (1) CHILDREN (4) CHLORIDE (1) CHOCOLATE (2) CHRISTMAS (26) CINCO DE MAYO (1) CLARK LITTLE PHOTOGRAPHY (2) CLEANING (1) CLOTHING (2) COALMONT (1) COCKTAILS (1) Coffee (2) COFFEE GROUP (22) COINCIDENCE (1) COLDS (2) COLLECTIONS (48) COMMENTS (10) COMMERCIALS (3) COMMETS (1) COMMUNICATION (1) COMMUTE (1) COMPUTER LESSONS (5) COMPUTERS (28) CONCERTS (2) CONTESTS (12) COOKING (52) COPING WITH CHRISTMAS (1) COPYRIGHT (1) CORNUCOPIA (1) COUGHING (1) COUNTRY (1) Crafts (2) CRANBERRY SAUCE (1) CRIME (1) CROSS STITCH (1) CRUELTY (1) CUPCAKES (2) CURRY (1) DANCING (5) DANGEROUS (2) DARVONDA NURSERIES (1) DARWIN AWARDS (1) DAYLIGHT SAVING (1) DAYLILY (3) DEATHS (3) DECORATING (6) Decorative Painting (1) DEER (1) DENNIS HOPPER (1) DESSERTS (5) DIAPER CAKE (4) DIAPER MOTORCYCLE (1) DINNER (5) DISSATISFIED (1) DOCTORS (2) DOCUMENTARY (1) DOGS (16) Dogue Brasileiro (1) DOING WHAT IS RIGHT (1) DOMAINS (1) DR. OZ (1) DREAMS (1) DRINKS (3) DRIVING (3) DRUNKENESS (1) DUNCAN (2) E COLI (1) EARTHQUAKE (1) EASTER (1) ECOLOGY (1) EMAIL (3) EMPANADAS (1) ENDERBY (1) ENOUGH (1) Eric Burdon (1) ETHICS (1) EXHAUSTED (1) F-BOMB FRIDAY (2) FACEBOOK (4) FAERIES (2) FAIRS (1) FALL (7) Family (7) FAMILY BIBLES (1) Family tree (1) FAMILY. (9) FARMER'S MARKET (3) FARMING (1) FATHER'S DAY (1) FAUJA SINGH (1) FAVORITE (1) FEATURED ARTISTS (1) FERRIES (1) FERTILIZER FRIDAY (1) FIREWORKS (1) FIRST NATIONS (1) FISH (4) FLAGS (1) FLORIST (1) FLOWERS (7) FOLLOWERS (1) FOOD LOVE (1) FOOD POISONING (1) FOOD STORAGE (1) FOOD. (8) FOODIE FRIDAY (34) FOREST FIRES (1) Fourth of July (1) FRIENDS (22) FRIGIDAIRE (1) FRUIT (8) FRUSTRATION (2) FUN (4) FUNDRAISER (7) FUNKY JUNK (1) FURNITURE (1) GADGETS (3) GARAGE SALES (2) GARDEN (7) GARDENS (28) GARLIC (1) GARLIC BREAD (1) GENEALOGY (39) GEORGE CLOONEY (1) George Washington (1) GIFTS. (7) GIFTSTORES (1) GIFTWRAP (2) GIVEAWAYS (17) GLAMOUR (3) GOING WITH THE FLOW (1) GOOGLE (1) GOOGLE READER (1) GREAT GATSBY (1) GREEN MEN (1) GREEN TEA (1) GUACAMOLE (1) GUEST WRITER (4) GUITARS (2) GUNS (1) HACKERS (1) HAIKU (2) HAIR (3) HAIR JEWELRY (1) Halibut (2) HALLELUJAH (1) HALLOWEEN (2) HAM RADIO (1) HANGOVERS (1) HAPPY (2) HAPPY 101 (1) HARRIS' STEAKHOUSE (1) HATERS (1) HEALTH (19) HERBS (1) HIGHWAYS (1) HINTS (2) HISTORY (6) HOCKEY (4) HOLIDAYS (3) HOLLYWOOD (1) HOME AND GARDEN (36) HOME BUYING (1) HOME. (6) HORSES (3) HOT ITALIAN SAUSAGES (1) HOUSEHOLD TIPS (3) http://www.blogger.com/img/blank.gifOUTDOOR WEDNESDAY (1) HUDSON RIVER SLOOP (1) Hummingbird (2) Humor (25) HUMOR. (75) HUMOUR (88) I SAY HMMMM (1) ICE FISHING (1) INSECTS (2) INSPIRATION (3) INTEREST (1) INTERNET (3) INVENTIONS (2) IPHONES (1) IRONY (1) ISSUES (2) ITALY (2) JAM (2) JANUARY (1) JAPAN (1) JAZMIN (1) JEWELRY (1) JOHNNY DEPP (1) JOKES (1) JOSH JENKINS (2) JOURNEY (1) KARL MALONE (1) KATZIE BAND (1) KEEPING IN TOUCH (1) KIDS (5) KINDNESS (1) KOBO READER (1) KREATIVE BLOGGER (1) LAKE SUPERIOR (1) Langley (1) LASAGNE (1) LAUNDRY (1) LAW (2) LAWYERS (1) LEMIRE (1) LEPP FARM (1) Library and Archives Canada (1) LIFE (82) LIMBERT FARMS (1) LINDA GUMMER (1) LOTTERY (2) LOUIS HEBERT (3) LOVELY BLOG AWARD (1) LUNCH (4) MAGAZINE (3) MAMMOGRAMS (1) MANSIONS (1) MANTLE (1) MARIE ROLLET (1) MARIJUANA (1) MARKET (2) MARKETING (1) MARRIAGE (2) MASSAGE (1) MATH (1) MATTHEW WATT (1) MAXINE (7) ME EITHER (19) MEDICINE (2) MELLOW YELLOW MONDAYS (4) MEMES (180) MEMORIES (5) MEN (5) MENTAL ILLNESS (1) Mesothelioma (1) METABOLISM (1) METAMORPHOSIS MONDAY (15) Metis (1) METIS. VETERANS (1) MEXICO (1) MICE (1) MIGRAINES (1) MILITARY (1) MOANS (1) MOLES (1) MOM (2) MONEY (1) MONIQUE LUM (1) MONSANTO (1) MOOSE (1) MOSAIC MONDAY (23) MOSAICS (2) Mothers (1) MOTHERS LINE (5) MOTIFAKE (1) MOTORCYCLES (1) MOURNING JEWELRY (1) MOVIES (3) MOVING (7) MOZEY-ON-INN (1) MR. ROGERS (1) Music (4) MUSIC. (3) MY GUITAR PAL (1) MYSTERY PERSON (1) NAMES (1) NATURE (8) NESTING (1) New France (1) NEW YEARS (1) NEW YEAS EVE (6) NEWPAPERS (1) NEWS (4) NICK BRANDT (1) NIGHT SKY (1) NOTE TO SELF (4) OCEANS (1) OLD PHOTOS (1) OLYMPICS (3) ORANGES (1) ORGANIZATION (1) OSTEOPOROSIS (1) OUTDOOR WEDNESDAY (32) p (1) PACKAGING (1) PAJAMAS (1) PARADES (1) Parenting (3) PARTY (2) Pets (1) PHOTOGRAPHS (10) PHOTOGRAPHY (9) PILOTS (2) PINK PUMPKINS (1) PINTEREST (1) PIZZA (3) PLAGIARISM (1) PLASTIC SURGERY (1) PLAYING FOR CHANGE (1) POACHING (1) POEM (1) POISON (1) POLICE (2) POLLS (1) POND (1) POPPIES (1) PORK (10) PORTLAND (3) POSTCARDS (1) PPS FILE (21) PRIDE (1) PRIME RIB (1) PRIVACY (1) PROBLEMS (2) PRODUCT REVIEW (1) PRODUCTS (1) PROTEST (1) PULLED PORK (1) PUMPKIN (1) PUMPKINS (5) QUARANTINE (1) Quebec (2) RACCOONS (1) RAIN (1) RANDOM (77) RANT (9) RCMP (2) READING (1) REAL ESTATE (1) RECALL (1) RECIPES (24) RECOMMENDATIONS (2) RELAXING (1) REMEDIES (1) REMEMBRANCE DAY (2) REMINDERS (1) REPEAT POST (7) REPORTING (1) REPOST (3) RESEARCH (1) RESOLUTIONS (1) RESTAURANTS (7) RIBS (1) RICE (1) ROAD TRIP (8) RoadTrip (1) ROCK AND ROLL (2) ROCKAWAY REST HOME (1) ROCKS (1) ROMANIAN (1) ROOSTERS (3) ROSA'S CUCINA (1) ROSES (1) ROYALTY (1) SAD (2) SAFETY (1) SAISON (1) SALAD (4) SALSA (2) SAN FRANCISCO (4) SANTA (61) SAUCES (1) SAUSAGES (1) SAVINGS (1) SCAMS (2) SCHOOL (2) SCIENCE (3) SCRAPBOOKING (3) SEAFOOD (1) SEARS (1) SEASONS (1) SERENDIPITY (3) SHAME (1) Shopping (10) Sidney British Columbia (1) SILLY SUNDAY (2) SINGING (1) SISTERS (5) SIXTIES (1) SKY (1) SKYTRAIN (1) SLEEP (5) SLEEPOVER (1) SMALL TALK SIX (3) SMOKED MEAT (1) SNORING (1) SNOW (3) SNOWMOBILES (2) SO YOU THINK YOU CAN DANCE (2) SOCIAL MEDIA (4) SOUPS (4) SPAM (3) SPINAL CORD INJURY (1) SPORTS (3) SPRING (5) SPRINKLERS (1) STAINED GLASS (2) START UP (1) STATS (2) STEALING (1) STORIES OF MY ANCESTORS (2) STORMS (2) STOVE (1) STRESS (1) STUFFING (2) STUPID PEOPLE (2) SUBSCRIPTIONS (2) SUCCESS (1) SUFFRAGIST (1) SUMMER (4) SUMMER SUNDAYS (1) SUNDAY FAVORITES (41) SUNSET (1) SUNSHINE AWARD (1) SUPERIOR SCRIBBLER (1) SUPERSTITIONS (1) SURPRISES (1) SUSHI (1) SWANS (1) Swartz Bay British Columbia (1) TABLESCAPE THURSDAY (9) TAG (2) TAILGATING (1) TANDOORI (1) TARA JEAN POPOWICH (2) TATTOOS (1) TEACHERS (3) TECHNOLOGY (2) TEENS (1) TEETHING (1) TEMPLATES (1) THANKS (1) THANKSGIVING (5) THE CAMINO (1) THE VOICE (1) THINGS THAT MAKE YOU GIGGLE THURSDAY (1) THINKING ABOUT YOU (1) Thomas Cadwalader (1) THREE OR MORE TUESDAY (3) THREE OR MORE TUESDAYS (23) TOLE PAINTING (15) TOMATO SAUCE BASE (1) TOTEMS (2) TRAGEDY (1) TRANSIT (1) TRAVEL (9) TREAT YOURSELF THURSDAY (5) TULIPS (1) TURKEY (2) TV (1) TWITTER (1) USA (2) VACATION (4) VALENTINE'S DAY (2) VANCOUVER (3) Vancouver Island (8) VEGETABLES (11) VIDEO (3) VINTAGE (7) VIRUSES (4) w (1) WALL WEDNESDAYS (2) WAR (1) WATERCOLOR (1) WATERY WEDNESDAY (4) WEATHER (6) WEDDINGS (3) WEDNESDAY WORDS (3) WEEDS (1) WEEKENDS (1) WELLNESS (1) Whale watching (1) WHALES (1) Wii ADD ONS (1) WILDLIFE (3) WINE (15) WINNER (1) WINTER (4) WISDOM (1) WOMEN (7) WOOLWORTH (1) WORK (13) WORLD (1) WORLD TRADE CENTER (1) WREATH (1) WRITER'S CHALLENGE (19) YANN ARTHUS-BERTRAND PHOTOGRAPHY (1)
Related Posts Plugin for WordPress, Blogger...